Privacy Policy

Effective Date: 25 February 2026

Buds & Brews respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

We may collect the following types of personal information:

Personal Identification Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Date of birth (for age verification where required)

Transaction Information

• Order details
• Payment confirmations
• Purchase history

(Note: Payment details are processed securely via third-party payment providers. We do not store full credit/debit card details.)

Technical Information

Website usage data via cookies

IP address

Browser type

Device information

How We Use Your Information

We use your personal information to:

• Process and fulfil orders
• Provide customer support
• Communicate order updates
• Improve our website and services
• Send marketing communications (only if you opt in)
• Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

Age Restriction

Our products and website are intended for individuals 18 years and older. By using our website, you confirm that you meet this requirement.

We may request age verification where necessary.

Sharing of Information

We may share your information with trusted third parties, including:

• Courier and delivery partners
• Payment service providers
• IT and hosting providers
• Regulatory authorities (where legally required)

These third parties are obligated to protect your information and only use it for the services they provide to us.

Data Security

We implement reasonable technical and organisational security measures to protect your personal information against:

• Unauthorised access
• Loss or theft
• Misuse or alteration

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our website may use cookies to:

• Improve user experience
• Analyse website traffic
• Store preferences

You may disable cookies through your browser settings, though this may affect website functionality.

Your Rights Under POPIA

Under South African law, you have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to processing of your information
• Withdraw consent for marketing communications
• Lodge a complaint with the Information Regulator of South Africa

To exercise these rights, please contact us using the details below.

Retention of Information

We retain personal information only for as long as necessary to:

Comply with legal, tax, or accounting obligations

Fulfil the purposes outlined in this policy

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

Your continued use of our website constitutes acceptance of any updates.